Refugee Action exists to enable refugees to build new lives, through advice and information, community development, enhancing opportunity, and campaigning for refugee rights.
Our vision
We want a society in which refugees are welcome, respected and safe, and in which they can achieve their full potential.
Our values
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All our work must be guided by the aspirations and needs of refugees, and their empowerment.
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We believe that successful settlement is best achieved via organised refugee communities in creative partnerships with the wider society.
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We must facilitate partnerships with refugees and with wider groups in carrying out our work, and we will do this in a creative and non-competitive way.
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We must seek to advance refugee rights through innovation and leadership, and through delivering high quality service and evaluation.
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Our role must be to provide additional services, which refugee communities, or other voluntary or statutory services, cannot provide as well as or better than ourselves.
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We must enjoy the diversity of our staff and stakeholders, and promote a culture in which everyone can express their potential.
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To ensure that refugees and asylum seekers know their rights, their responsibilities and the opportunities and choices available to them
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To increase and enhance opportunities and choice for refugees and asylum seekers
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To promote the development of refugee communities enabling them to be active participants in wider society
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To raise awareness of refugee issues, influence policy and campaign for refugee rights
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To ensure the highest quality organisational policies and practices, as befits a refugee agency.