our work > asylum advice
How we can help
We provide Emergency Acccommodation for newly arrived asylum seekers. We also provide support to asylum seekers who have made an asylum application and are supported by NASS.
Our advice service can help you with a range of problems including access to NASS support, the asylum application process, welfare benefits, employment and housing. We also advise clients facing problems such as racial harassment, domestic violence and destitution.
If you are considering returning voluntarily to your country of origin, Refugee Action offers a confidential information, advice and support service through our Choices project.
What we can help with
If you are an asylum seeker who has just arrived in the UK, you are eligible for NASS support and have the necessary paperwork we can:
- Arrange emergency accommodation for you if you are entitled to it
- Help you apply for support provided by NASS
- Help you with ASA appeals
- Refer you to a GP
If you are an asylum seeker who is already receiving NASS support we can:
- Assist with problems that may arise with your NASS support
- Help with complaints about your accommodation
- Signpost you to local refugee/asylum seeker community organisations and support projects, or to other organisations who can advise you.
- Refer you to a GP
- Help you to appeal if your support is stopped by NASS
What we can't help with
- Travel applications
- Immigration advice
- Clients who are supported by Social Services
- Weekly support enquires
Further resources
We produce a wide range of information leaflets on asylum in many different languages which are available in pdf format.
We have also produced a number of research reports based on our experiences of working with asylum seekers and refugees.
Please help - you can make a difference
"I was taken away in a car by the secret police. It was terrifying. They interrogated me and accused me of being a foreign spy."