refugee action

Portsmouth

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Portsmouth > advice & services

You can phone the office and we can give a brief assessment of your problem. If we can resolve it quickly there and then, we will.

For more complex problems, we will offer you an appointment at a later date.

What can we help with?

  • Liaison with the Induction Centre in Dover for emergency accommodation if you’re eligible
  • For those on NASS support, health certificates, travel warrants and other grants, problems with your ARC card, and problems with your accommodation provider
  • Applications for NASS support
  • Appeals against NASS decisions regarding your support
  • Advice on your options if your asylum application has failed


What can't we help with?

  • your asylum application or asylum appeal. This must be done by your legal representative.
  • we can't provide food, clothing, accommodation or money.

OUTREACH SERVICE - Southampton
We hold a drop-in service every Monday (excluding bank holidays) in Southampton at the Neighbourhood Advice Centre, The Ropewalk, 53 Derby Road, Southampton SO14 0DJ.